At My Lorcana Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website.
We may collect the following types of personal information from visitors to our website:
- Name
- Email Address
- Mailing Address
- Payment Information (when making a purchase)
We collect this information primarily through forms on our website, such as the checkout process for purchases, contact forms, and newsletter sign-up forms. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We may also collect data from third-party services such as Facebook Pixel, Google Analytics, and Hotjar to improve our website's performance and tailor our marketing efforts.
We collect personal information for the following purposes:
- To process orders and provide customer support
- To send marketing communications, such as newsletters and promotional offers
- To improve our website's functionality and user experience
We may share personal information with third-party service providers who assist us in operating our website and conducting our business. These third parties include web hosting providers, email marketing services, and analytics services. We ensure that these third parties are committed to protecting your privacy and only use your personal information for the purposes outlined in this Privacy Policy.
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. This includes using secure payment options, SSL encryption for our website, and implementing appropriate security measures to safeguard your data.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies allow us to remember your preferences, personalize content, and provide relevant advertising. You can manage your cookie preferences through our cookie consent tool.
You can access, update, or delete your personal information stored by our website by logging into your account and accessing the "My Account" page. Additionally, you can manage your cookie preferences through our cookie consent tool.
- Business Name: My Lorcana Shop
- Owner: Nicole Ebert
- Email: support@my-lorcana-shop.com
- VAT Number: DE306341589
In the event of a data breach or security incident, we will promptly investigate the matter and take appropriate steps to mitigate any potential harm. This may include notifying affected individuals and authorities as required by applicable laws and regulations.
We are committed to complying with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR). If you have any questions or concerns about our privacy practices or your personal information, please contact us at support@my-lorcana-shop.com.
We process personal data based on various legal bases, including the necessity of processing for the performance of a contract, compliance with legal obligations, and legitimate interests pursued by the data controller.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Under the GDPR, you have the right to access, rectification, erasure, restriction of processing, data portability, and objection
At My Lorcana Shop, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect the personal data you provide to us on our website.
We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This data is collected in a pseudonymized user profile; neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.
The Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. It enables us to serve ads to people who have previously visited our website and track the results of those ads across devices. The data collected through the Pixel is anonymized, meaning that we cannot see the personal data of any individual user.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. We use Google Analytics to view site statistics such as the number of visitors, how long they stay, and where they are coming from. This helps us improve our website for users. Google uses cookies to collect this data, which is anonymized and does not identify individual users.
Google Search Console helps us monitor and maintain our site's presence in Google Search results. It provides us with vital information on how Google crawls, indexes, and serves our website. This data is not personalized and is used solely to enhance our website’s search engine optimization.
We implement Google reCAPTCHA on our site to prevent spam from automated software while allowing legitimate users to make their inquiries hassle-free. reCAPTCHA analyzes the behavior of website visitors to differentiate between humans and automated access, ensuring the security of our site and the integrity of our user interactions.
Google Ads is an online advertising platform developed by Google, where advertisers pay to display brief advertisements. We use Google Ads to promote our products and services on Google search results pages and across the web. The effectiveness of these ads is measured using anonymized data.
Borlabs Cookie is a consent management tool that helps us manage the consent of our website visitors for certain cookies and other technologies. This tool enables visitors to provide consent per the legal requirements, ensuring we only use cookies and trackers that have been approved. Borlabs Cookie supports our compliance with privacy regulations by allowing users to control their cookie preferences.
